Guests
Adults
2
Children
0
Promo

All You Need to Know

Frequently Asked Questions

Have questions about Cleveland’s Fidelity Hotel? Explore our most frequently asked questions below and get the answers you need before your stay with us.

General Information

A Michelin Key hotel, awarded by the Michelin Guide, is a property recognized for delivering an exceptional, design-forward guest experience, with one to three Keys indicating increasing levels of uniqueness, service quality, and overall stay excellence.

Progressive Field is 0.4 miles or a three-minute drive away from Cleveland’s Fidelity Hotel.

Join us at Club Room to catch the game, grab a drink and enjoy a snack. Progressive Field is just a ten-minute walk from the hotel for the full game-day experience.

We are located just 0.7 miles from the Rock & Roll Hall of Fame.

Cleveland Public Square is 0.3 miles or two minutes away from our hotel.

Yes, to view our offers, please visit our offers page.

Cleveland’s Fidelity Hotel is walking distance from Playhouse Square, Rocket Arena, Progressive Field, The Rock and Roll Hall of Fame, Cleveland State University, Huntington Convention Center of Cleveland, and much more.

Yes, Cleveland’s Fidelity Hotel is proud to be pet friendly, offering amenities for our furry guests. No pet fees.

Check-in time at Cleveland’s Fidelity Hotel is at 4:00 pm and check-out time is at 11:00 am. Accommodations for early check-in or late check-out can be made based on availability. Please contact the front desk for more information.

Yes, valet parking is available. Pricing for valet is as follows:
Valet Parking Daily | $25
Overnight | In-and-out privileges included
$57 Overnight
$75 Oversized Overnight

Accommodations

Yes, we offer ADA accessible King, Double Queen and Petite Suite guest rooms.

Yes, to view our offers, please visit our offers page.

We offer a variety of rooms and suites including Queen, Double Queen, King, Superior rooms, Corner Kings, and three types of suites.

Leading with design-forward charm, we invite you to explore our rooms, guests spaces and more here.

Dine & Drink

Yes, we offer breakfast in Club Room daily from 7:00am – 11:00am with brunch available on Saturdays and Sundays from 7:00am – 2:00pm.

Join us at Club Room to catch the game, grab a drink and enjoy a snack. Progressive Field is just a ten-minute walk from the hotel for the full game-day experience.

Yes, Cleveland’s Fidelity Hotel offers multiple meeting space options including the Hollenden room, an executive boardroom as well as private dining options.

Our rotating seasonal menus showcase classic American dishes, locally sourced ingredients, and inventive interpretations of Cleveland classics and favorites, all crafted to highlight the best of the region’s culinary traditions.

Experience casually elevated dining at Club Room, located inside the Michelin Key awarded Fidelity Hotel in the heart of downtown Cleveland. Our full-service restaurant, bar, and lounge offers a unpretentiously upscale atmosphere, perfect for any occasion; from happy hours with coworkers to intimate date nights.

Meetings

Submit a request via our RFP page and we’ll be happy to speak to you about your event vision.

We are happy to accommodate all types of meetings and meeting length. Get in touch with us to plan your working session. 

Yes, our event spaces are fully equipped for A/V presentations.

We offer event space for private concerts and shows in Cleveland. Reach out to our team for more information.

Please reach out to our sales team for the latest availability for Fidelity Hotel’s event venues.

We can accommodate up to 100 guests in our largest meetings and event space.

Yes, Cleveland’s Fidelity Hotel offers multiple meeting space options including the Hollenden room, an executive boardroom as well as private dining options.

Venues

Submit a request via our RFP page and we’ll be happy to speak to you about your event vision.

We are happy to accommodate all types of meetings and meeting length. Get in touch with us to plan your working session. 

Yes, our event spaces are fully equipped for A/V presentations.

We offer event space for private concerts and shows in Cleveland. Reach out to our team for more information.

As your preferred event location, we offer on-site catering and linens during your event.

While Fidelity Hotel doesn’t offer an outdoor wedding venue, we are happy to be your preferred indoor backup plan. Contact our sales team for more information.

Please reach out to our sales team for the latest availability for Fidelity Hotel’s event venues.

We can accommodate up to 100 guests in our largest meetings and event space.

Yes, Cleveland’s Fidelity Hotel offers multiple meeting space options including the Hollenden room, an executive boardroom as well as private dining options.

Weddings

Yes, our event spaces are fully equipped for A/V presentations.

While Fidelity Hotel doesn’t offer an outdoor wedding venue, we are happy to be your preferred indoor backup plan. Contact our sales team for more information.

Two men in an art gallery. One, holding a leaflet, gestures at an abstract painting as the other listens. Leaflet text: "IT'S A SIGN TO LEAVE YOU FEELING DRAINED, EXHAUSTED, WORN OUT?"
A woman with curly hair, holding shopping bags, looks into a luxury clothing store's glass display. She is reaching towards items on a rack inside the store.
A laughing woman and smiling man eat and drink wine at a dimly lit restaurant table set with candles. Blurred city lights are outside.
A towering dinosaur skeleton is displayed in a bright, modern building. Three women, seen from behind, are capturing photos of the exhibit with their phones.